How to write a formal letter of complaint example

Use this sample letter and these tips to write an effective complaint: Be clear and concise. State exactly what you want done and how long you’re willing to wait for a response. Don’t write an angry, sarcastic, or threatening letter. Include copies of relevant documents, like receipts, work orders, and warranties.

Take a look at following points that will help you in writing a complaint letter: The letter has to begin with your name and address followed by the receiver's name and address. This letter has to mention the facts like dates, people concerned, amount invested, etc. The letter should have a polite, positive, and soft tone.

Writing Your Complaint Letter Address your letter to the customer service department. Quickly get to the point of your letter. State specifically what outcome or remedy will satisfy you. Attach copies of supporting documents. Give them a time limit to resolve the matter. Finish the letter respectfully.

If you are going to respond to a complaint, it’s important to be very specific. First, actually address each portion of the customer’s complaint. If the complaint came via a brief or mid-sized message, respond to each point. If it was a lengthy rant, try to address the main (or rational) points.